by Jon Dale | Mar 30, 2011 | Back Office
The importance of clear communication. First Grade Drawing – PRICELESS! A first grade girl handed in this drawing for her homework assignment. The teacher graded it and the child brought it home. She returned to school the next day with the following note: Dear...
by Jon Dale | Mar 30, 2011 | Your Team
One of my clients, Sharon, owns a hair salon. She employs a team of 6 ladies, the youngest is just 16. I’m sure you can imagine, she has her hands full keeping the team focussed and working together. It’s not because they’re not good at their jobs, it’s a challenge...
by Jon Dale | Mar 30, 2011 | Marketing
As business owners, there is constant effort applied in various forms to seek new business. This is (hopefully) done via a detailed and targeted Marketing plan, which taps into your Target Market and segments to give the most success, but there is one area that costs...
by Jon Dale | Mar 30, 2011 | Sales
I once heard a great lesson on the “Meaning of Life” -Gross Margin –by Tim Atterton a Champion of Entrepreneurship and Small Business. Tim has since updated his definition and calls it ‘the real income of any business’, which he says has powerful undertones. I’m sure...
by Jon Dale | Mar 22, 2011 | Back Office, Marketing
I’ve been meeting with a lot of very interesting business owners lately. People are dealing with all kinds of challenges, but of course the economy is hanging over every decision. It’s increased pressures on many dimensions, both personally and in business. But...