by Jon Dale | Jun 28, 2011 | Back Office, Marketing
Everywhere I look I see perfectly respectable businesses tarting themselves out with slashed down prices like cheap hookers. Some of my favourite places are offering me prices so low I (almost) feel a little dirty for buying from them. Sales have their place in the...
by Jon Dale | Jun 27, 2011 | Operations
Look around you – even though the recession and global financial crisis seems to be easing somewhat, there’s still business that are going bankrupt and closing every day. If you’ve survived this long, congratulations. It’s not easy. In any downturn, there tend to be...
by Jon Dale | Jun 27, 2011 | Back Office, Marketing
We recently surveyed* our small business clients and found that two of the things that people find challenging about working with a business coach are: Finding the time to get the work done, and Dealing with the way their business changes. So as a business owner, how...
by Jon Dale | Jun 21, 2011 | Marketing, Sales
With small business doing it tough these days it pays to get back to the basics. Here’s how I was given a lesson on marketing, sales and a touch of classy customer service this week by Beaurepaires Burwood. It started with a thought…and ended in 4 new tyres. I...
by Jon Dale | Jun 20, 2011 | Marketing, You
I did it, I slept outside (sort of) with a group of equally self-righteous CEO types and we all felt good about the small contribution we made to the plight of people who are in such dire straits that they don’t have a place to live. We raised some money and...