How to Whitelist Emails From Us
Make sure our messages get straight to your Gmail Inbox by following these SIMPLE steps.
1. Open your email. You’ll notice that you have the NEW Tabbing set up (Primary, Social, Promotions, etc.). We will focus on the “Promotions” folder.
2. Search email from Jon Dale or email@example.com in this tab and drag it to the “Primary” folder.
3. After moving it to the “Primary” folder, a popup will show asking if you want to do this for all future messages from Jon Dale, click YES.
And that’s it! You’re good to go 🙂
If you still have troubles receiving our email, please shoot us an at email firstname.lastname@example.org, we’ll sort it out.
To ensure your important emails are delivered to your inbox, you can add our email address to your inbox’s whitelist, also known as Approved or Safe Sender list.
- Click Mail → Preferences → Rules.
- Click Add Rule.
- Add “Whitelist Small Fish” in the description field.
- Set the first dropdown to “any” so that your first condition says “If any of the following conditions are met.”
- In the next two dropdown menus, add “From” in the first, and “Ends with” in the second.
- Add “@smallfish.com.au” in the text field after “Ends with.”
- Set your drop downs to “Move Message” to the “mailbox:Inbox:” in the “Perform the following actions” section.
- Click Ok.
- Tap to open the email.
- Tap the icon next to the email address.
- Tap OK.
- Open the email.
- Tap the sender’s name in the From line.
- On the next screen, tap Create New Contact.
- Tap Done.
Microsoft Outlook 2019
- Open Outlook and go to the “Home” tab.
- In the “Delete” group, click Junk → Junk E-mail Options.
- Go to the Safe Senders tab and click Add.
- In the “Add address or domain” dialog box, add the email address or domain name you want to whitelist. For example email@example.com or @smallfish.com.au.
- Click OK and confirm the email address or domain appears in your safe senders list.