I wrote two short videos commenting on how your customers tell lies. Sometimes they tell bare-faced lies and sometimes they tell little white lies. Sometimes to trick you into giving them a better price and sometimes to save embarrassment (for you or for them).
It’s good to remind yourself that not everything everybody says is the absolute truth.
Your Customers Tell Lies: Part 1
The signs that customers tell you a lie in order to get a discount.
Your Customers Tell Lies: Part 2
Shows all the possible reasons why customer lies.