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How To Tell If Your Customers Are Lying


I wrote two short videos commenting on how your customers tell lies. Sometimes they tell bare-faced lies and sometimes they tell little white lies. Sometimes to trick you into giving them a better price and sometimes to save embarrassment (for you or for them).

It’s good to remind yourself that not everything everybody says is the absolute truth.

Your Customers Tell Lies: Part 1

The signs that customers tell you a lie in order to get a discount.

Read the full article here.

Your Customers Tell Lies: Part 2

Shows all the possible reasons why customer lies.

Read the full article here.

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About the Author

Jon Dale

Jon likes helping business owners and especially owners of trades businesses. Life can be a bit frustrating when you run a business and a trade business can be even more so. Jon reckons this stuff is fixable and that you can fix it by making some fairly simple changes to the way you do things. In fact, he runs a free monthly webinar to help explain the process further of moving your business from manual to scalable.

You can connect with Jon Dale on:

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