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How To Tell If Your Customers Are Lying

I wrote two short videos commenting on how your customers tell lies. Sometimes they tell bare-faced lies and sometimes they tell little white lies. Sometimes to trick you into giving them a better price and sometimes to save embarrassment (for you or for them).

It’s good to remind yourself that not everything everybody says is the absolute truth.

Your Customers Tell Lies: Part 1

The signs that customers tell you a lie in order to get a discount.

Read the full article here.

Your Customers Tell Lies: Part 2

Shows all the possible reasons why customer lies.

Read the full article here.

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