by Jon Dale | May 29, 2011 | Marketing
I read a great article recently by the CEO of Zappos’ Tony Hsieh on how they go that extra mile for their customers and that has resulted in phenomenal growth – from $184m in 2004 to over $1Billion turnover in 2009!!! From humble beginnings in 1999, when...
by Jon Dale | May 26, 2011 | Back Office
One of the common questions we come across in our meetings with business owners is that of ‘what is the difference between and Business Coach and a Business Consultant?’ Quite often the perception is that they are one of the same, but in reality there are many...
by Jon Dale | May 24, 2011 | Marketing
“Ideals are like stars: you will not succeed in touching them with your hands, but like the seafaring man on the ocean desert of waters, you choose them as your guides, and following them, you reach your destiny.” Carl Schurz (1829 – 1906)...
by Jon Dale | May 23, 2011 | Marketing
In the words of French journalist and novelist Jean-Baptiste Alphonse Karr: “plus ça change, plus c’est la même chose” Which translates to “The more things change, the more they stay the same”. We often avoid change because it can be unsettling, a journey to the...
by Jon Dale | May 16, 2011 | Back Office, Marketing
Do you feel like you are NOT earning enough for all the hard work you do in your small business? Are your earning requirements fair and reasonable? If you answered yes to both questions, then maybe you need to put your prices up! Many small businesses charge too...
