by Jon Dale | Oct 27, 2011 | Operations
I posted this to Facebook so if you’ve read it already I’m sorry but I liked it so much I wanted everyone to read it. Seth Godin speaks wisely – the revolution is here and we need to think about how we respond to it and how we participate in it.... by Jon Dale | Sep 12, 2011 | Operations
Like a lot of people out there, I have had my share of corporate travel. In a previous life (one I left to join the world of small business to avoid) I was based in the Middle East for nearly 6 years and travelled internationally nearly every week. This takes its toll... by Jon Dale | Sep 7, 2011 | Operations
As business owners, we hear all the time that word-of-mouth is the best form of marketing. As a result, we focus on building our referral network – the group of people that know what we do, and can act as advocates for our business into the broader community.... by Jon Dale | Jul 20, 2011 | Operations
We often hear the saying that people will decide what they think of you in the first 30 seconds of meeting you. First impressions count and this extends to your business as well. Within 30 seconds a potential customer will have formed an opinion of the quality of your... by Jon Dale | Jun 27, 2011 | Operations
Look around you – even though the recession and global financial crisis seems to be easing somewhat, there’s still business that are going bankrupt and closing every day. If you’ve survived this long, congratulations. It’s not easy. In any downturn, there tend to be... by Jon Dale | Apr 28, 2011 | Operations
I wonder if you can help us out……… We send our Fish Tales every week. Some of you read it and even respond. Others not. We’d like to make it more useful and interesting to you. What would you like to see from us? Please post comments below. Thoughts:...