by Jon Dale | Aug 2, 2021 | Operations
Conflict is ever present, isn’t it? Every trade hopes that every job will go smoothly. That customers will be happily delighted, every time. And yet, every trade has a horror story or few where it all went horribly wrong. As well as those frequent occurrences of it...
by emilydale | Mar 17, 2021 | Business Development Coach, Operations
There are lots of job management systems out there for trades businesses and lots of good ones. You should definitely be using a job management system. If you’re not using one you’re missing out on something that can save you time, reduce mistakes and frustration,...
by Jon Dale | Sep 8, 2020 | Operations
With the exception of our friends in Melbourne who are locked down, everyone is busy, aren’t they? All my clients are busy, customer confidence rebounded pretty well and the trades and construction industries seem okay at this moment. My point is – make...
by Jon Dale | Aug 3, 2020 | Operations
What’s the best business structure for a trades business – is it sole trader or is it proprietary limited? It’s a choice. You have a choice. I’m going to explain the differences between the two. I’m going to help you choose because you...
by Jon Dale | Jan 28, 2020 | Operations
What happens if you get sick? It’s a scary question, isn’t it? For most of my customers and most of the tradies and the builders who come to me at least at first, the answer to that question is not very pretty. A day or two is no problem – you can...
by Jon Dale | Jan 6, 2020 | Business Development Coach, Operations
Why you shouldn’t work on a time and materials basis or an hourly rate basis. First off, if you’re not doing jobs on a time and materials basis, well done! But also, keep watching because you’ll be competing against people and you can use what...