How to keep customers happy | Small Fish Business Coaching

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How to keep customers happy

This is a series of posts about ways to keep your customers happy, both from personal experience and our client’s experiences.

Part 1: How to keep your customers happy.

Apparently it costs 5 times as much to get a new customer than it does to keep an existing one. Depending on what you’re reading at the time, it could be more like 8 or even 10 times more. Let’s say 10 – it sounds more dramatic.