March 2012 | Small Fish Business Coaching

The HRMWEB Recipe for Better Customer Service

…whipping your staff admin processes into shape! Your workforce is your most important, and often your biggest, business asset, so better structure and processes around managing your staff offers many obvious benefits such as time savings, money savings, better...

Using Teams in Small Business

One powerful tool often used by big business to boost productivity and improve outcomes is the use of Teams. Teams are a small group of people (or staff) with complementary skills, who are committed to a common goal or purpose, set of performance goals and approach...