October 2014 | Small Fish Business Coaching

Engaging Social Networks

Last week I had a chance to check out a new “B2B Social Network” which has popped on the scene. It’s an interesting concept because it’s all about promoting local connections and building on the “buy local” philosophy. You can check it out at www.alignable.com and my...

How to receive useful feedback from customers

How do you ask customers what they’d like you to improve? I’m not asking whether you have a suggestion box on the wall or a form on your website. More important, what questions are you asking them? The typical approach to this is two fundamental questions: What did...

Useful Customer Feedback

How do you ask customers what they’d like you to improve? I’m not asking whether you have a suggestion box on the wall or a form on your website. More important, what questions are you asking them? The typical approach to this is two fundamental questions: What did...
Stress and How To Handle It

Stress and How To Handle It

It’s a rare person in small business who doesn’t feel stressed. Let’s face it, as small business owners we have all the right ingredients to make us super-stressed. We’re more exposed to the reality of uncertainty. We have less predictability than someone who is...