by Jon Dale | Nov 21, 2013 | Marketing, You
Jon has been interviewed for a series of articles in the MPA online magazine (Mortgage Professionals Australia). Every business goes through its rough patches, and many brokers have had more than their fair share in recent years. So how can you pick yourself back up... by Jon Dale | Nov 12, 2013 | Marketing, You
Jon has been interviewed for a series of articles in the MPA online magazine (Mortgage Professionals Australia). This first one talks about how to tackle those jobs you hate and how to ‘suck it up and get on with it.’ ‘Excuse #1: “I don’t have time.”... by Jon Dale | Sep 26, 2013 | Marketing, You
As some of you know, I had a difficult year last year. Our franchise has come to a halt, due mostly to the GFC and I’m back to being a business coach instead of the CEO of a global business coaching franchise. (And divorced, broke, single Dad, reduced to eating... by Jon Dale | Jul 1, 2013 | Marketing, You
I know I share his stuff too much but he speaks truths that elude many commentators. This feels at first like a diatribe against fast food but it’s more about the responsibility that goes with the power that goes with marketing. In small business, this ethical... by Jon Dale | Feb 25, 2013 | Marketing, You
I was speaking today with a very bright guy. He’s in the security field, so his entire business is about helping people mitigate risks. This is fascinating stuff. It occurred to me, though, that I run into a lot of other people who struggle with making decisions in... by Jon Dale | Feb 19, 2013 | Marketing, You
You’re striving for a flawless customer experience. You want them to love your business and what you do, so you make sure that employees are well trained and great systems are in place. And despite your best efforts, stuff happens. Your customer is upset. I’ll let you...