March 2015 - Small Fish Business Coaching

A short story about Customer Service – the way it should be done

by Jon Dale | Mar 25, 2015 | Marketing, Operations

I thought you might enjoy this little tale of loveliness and personal consideration that we don’t hear about as often as we should (too many cat videos?) Anyway, here’s the story and a moral. Two weeks ago, my son, Will, turned 18. As boys do, he’s...

Anatomy of a Free Coaching Session (or: Avoid the Hard Sell)

by Jon Dale | Mar 17, 2015 | Marketing, Operations

You’ve found our homepage, managed to get past the jigsaw picture (we’re working on it) but you haven’t asked for a free coaching session so you can check us out. Why not? Too risky perhaps? You might find yourself stuck with a boring arse for two hours (yes, you...

For you neglected non-trade business (and the tradies, too) – Get in that Cloud!

by Jon Dale | Mar 2, 2015 | Back Office, Marketing

As you know, part of my job is to learn new stuff to share with my clients and with our community of business owners (that’s you, if you read these emails, at least) Yesterday, I went to the Xero roadshow and learned some more about the amazing world of the...

Google Rating

4.7

Small Fish Business Coaching - Tradies Toolbox

Phillip Harrison

01:52 13 Mar 20

We have been working with Jon for 6 months now. He has helped record the best period of growth for a very long time. Our confidence as a business and in our business has grown as well. We are well in our way to achieving become of our goals ahead of time. The education of my staff has helped them become more efficient and in more confident in their roles, especially the back office operations. They tell me what to do now instead of the other way round. I did something recently that I've not done before, I went on a break and handed over one of the jobs to my lead tradie. I couldn't have done that before. Thanks to small fish and their philosophy.

Elton Roep

23:14 12 Mar 20

Jon and i have worked together for the last year, if it wasn't for him my business wouldn't be still trading. He has helped in so many ways, not just mentoring, finance and generally growing up in the business, about how my business and business in general works. His contacts and sometimes tough love is what all we need to succeed. His compassion and real commitment to your busiest is a wonderful assets to have.

Jay McClure

00:33 13 Mar 20

We've worked with Jon and Small Fish for a few years now and it's given us great insite into our business and of course GROWTH! It's a great program and we couldn't recommend it more.

Fileman Cost Recovery Services

04:39 28 Jun 17

Fileman have been dealing with Small Fish over the past twelve months to build email marketing campaigns for lead generation. Small Fish have been a great resource for crafting our content, coordinating the logistics of each send and managing our databases so that we can focus on generating sales. We found Small Fish easy to deal with and Jon was always able to provide the right advice for our campaigns. I would recommend Small Fish to people who need expertise in any aspects of email marketing.

jeannie anderson

21:45 19 Oct 16

Absolutely brilliant! Good business coaching is essential for all business owners, and Jon is a vibrant, professional and extremely effective coach. I have used Jon Dale myself personally for business coaching, and he has also coached many of my accounting clients with great success. Highly recommend Jon Dale and Small Fish Business Coaching.

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