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Why You Should Use A Process When You’re Hiring

Why You Should Use A Process When You’re Hiring

I’ve been talking about hiring all month and offering you the download (for free) of my hiring process so you can hire better.  Now we sell business coaching for trades and building business owners and for us this is marketing. I’m hoping you’ll like...
How To Find Good People – Put the Word OUT!

How To Find Good People – Put the Word OUT!

Have you ever had a man’s look? In my house, I’m often told I must’ve had a man’s look when I say something like “where’s the mustard? I can’t find it, it’s definitely not in here”. Of course, a man’s look is me, opening the fridge with my eyes...
How To Hire Good People In A Trades Business

How To Hire Good People In A Trades Business

Right now, everyone is finding it hard to find good people – pretty much everybody has a job, right? A lot of the people I’m talking to are finding it hard to find decent people. They put an ad out on SEEK or something and they either get no applications...
How to Resolve Conflict With Your Customer

How to Resolve Conflict With Your Customer

Conflict is ever present, isn’t it? Every trade hopes that every job will go smoothly. That customers will be happily delighted, every time. And yet, every trade has a horror story or few where it all went horribly wrong. As well as those frequent occurrences of it...