How to avoid conflicts by using a proper communication system
Avoiding conflict by using proper communication. Conflict is really common in the building industry. It’s common between you and your employees and it’s common between you and your customers. You can have a conflict about money, when jobs are completed and about who is responsible for what. Many things can be the subject of conflict. […]
Jon’s Journey Episode 6: Is email marketing right for your trades business?
Hey there! It’s Jon’s Journey Episode 6. If you recall Jon’s journey is me going through some of my experiences as a customer of trades businesses and seeing what we learned. I thought it might be fun, which it is. And thought we might learn some interesting things, which we are. So if you recall, […]
Is your website performing well? Questions for your web people.
Is your website doing what it’s supposed to? Is it serving your business? Is it generating enquiries for you or reassuring people who found out about you somewhere else that you are what they thought, or what they heard, or what they were told? I think that’s its purpose. If it’s not doing those things, […]
Jon’s Journey Episode 5: Are you good at DIYs?
Hey it’s Jon’s Journey Episode 5: DIY. I’m Jon as you know. I bought a new house using tradies, playing the game of sharing my experiences with you as a customer of a trades businesses and seeing what we learn. I’m not going to go over what I’ve learned so far mostly because I can’t […]
Trades Business Hack: Managing Interruptions At Work
Hi there! Are you sick of being interrupted? Are you sick of being interrupted all day long by the phone calls, and the emails, and people knocking on your door wanting to help you? Does it frustrate you? And does it leave you unable to get lots of work done because you’re always solving other […]
Jon’s Journey Episode 4: Are you doing your sales process properly?
Hey there! This is Jon’s Journey episode 4. If you don’t know what Jon’s journey is, I’m a business coach for trades business owners. And I’ve recently moved house and I’m going to be working with lots of trades as a customer. And I thought it would be interesting to follow my journey and my […]
The definition of insanity – could you be mad?
Have you heard of the definition of insanity? Could you be mad? There’s an internet meme that goes around saying the definition of insanity is doing the same thing over and over and expecting a different result. I think it’s been attributed to Einstein and people like that. I thought I’d have a look […]
Putting your head down and getting on with it.
Putting your head down and getting on with it. Do you do that? Lots of people do. Lots of tradies do. I run a workshop and this comes up in those workshops. I asked this question, “Do you do that?” And I had a couple of wives go, “He does that Jon. He does that […]
What is ‘Vanity’ marketing? Are you guilty of doing it?
‘Vanity’ marketing. Are you guilty of it? Now, before you go looking it up – that term is not a real thing out there in the world. I made up the terminology myself. But it has a ring of truth to it, right? ‘Vanity’ marketing is marketing you do that strokes your ego and feeds […]
1 Thing You Can Do To Avoid A Quiet January In Your Trades Business.
Are you expecting a quiet January? I think it’s a common situation that I see in lots of people who tell me they’re expecting a quiet January. You know they say things like, “Everyone’s broke from Christmas.” Or “Everyone’s on holiday.” For you Brits over there, in Australia we have a double wamy of Christmas […]
Christmas Rush Projects For Trades Business – How to Beat Stress and Pressure.
The Good Ol’ Christmas Rush for a trades business. Everybody wants their stuff finished, don’t they? Before Christmas? Everyone’s putting pressure on you to finish their jobs before Christmas. And you’re getting new work that has to be done before Christmas or there’s no point, and all that, right? It’s very frustrating. And it puts […]
Jon’s Journey Episode 3: The Value of Integrity in Your Trades Business
‘Jon’s Journey’ – Episode 3. I want to talk about a very negative experience I’ve had yesterday with a trade. I don’t quite qualify it as a trade. It was a tyre company, a national chain. I had to change the tyres on my car. If you remember, I ripped the door of my beautiful […]